Handmak Technology Refund Policy
No Refunds on Installed Equipment
Handmak Technology Private Limited offers a no refund policy for installed CCTV security systems and related equipment. This policy applies to all purchases made through our website (handmak.com) or in person at our Nagapattinam location.
Reasons for No Refunds:
- Customization: Our security systems are often customized to fit the specific needs of each customer. This customization process includes factors like camera placement, wiring, and configuration. Once installed, removing the equipment would be difficult and potentially damage your property.
- Labor Costs: Installation of CCTV systems involves professional labor and technical expertise. The cost of this labor is factored into the overall price of the system.
- Hygiene and Security Concerns: Due to the nature of security equipment being used in close proximity to your home or business, we cannot accept returns on used equipment for hygiene and security reasons.
What We Offer Instead:
- Free Consultations: We offer free consultations to discuss your security needs and recommend the best system for your situation. This allows you to ask questions and ensure the chosen system meets your expectations before purchase and installation.
- Warranty Coverage: All our equipment comes with a manufacturer’s warranty that covers defects in materials and workmanship. In case of a faulty component, we will work with the manufacturer to replace the faulty part under warranty terms.
We encourage you to:
- Carefully consider your security needs before purchasing a system.
- Ask questions during the consultation to ensure the chosen system meets your expectations.
- Review the product specifications and warranty details before making a purchase.
Contact Us:
If you have any questions about our refund policy or need further clarification, please contact us at +91 94444 61993